/* =========================================
   APR — Action Prévention Risk
   Style sheet — refined, professional
   ========================================= */

:root {
  --color-primary: #0a3d62;
  --color-primary-dark: #062847;
  --color-primary-light: #1e5b8a;
  --color-accent: #c9a961;
  --color-accent-dark: #a88c47;
  --color-bg: #ffffff;
  --color-bg-alt: #f5f3ee;
  --color-bg-dark: #0a3d62;
  --color-text: #1a1a1a;
  --color-text-soft: #4a4a4a;
  --color-text-light: #6b6b6b;
  --color-border: #e5e0d5;
  --color-white: #ffffff;

  --font-display: 'Cormorant Garamond', 'Times New Roman', serif;
  --font-body: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif;

  --radius-sm: 4px;
  --radius-md: 8px;
  --radius-lg: 16px;
  --radius-xl: 24px;

  --shadow-sm: 0 1px 3px rgba(10,61,98,0.08);
  --shadow-md: 0 4px 16px rgba(10,61,98,0.12);
  --shadow-lg: 0 16px 48px rgba(10,61,98,0.18);
  --shadow-xl: 0 24px 64px rgba(10,61,98,0.22);

  --transition: 0.3s cubic-bezier(0.4, 0, 0.2, 1);
}

* { margin: 0; padding: 0; box-sizing: border-box; }

html { scroll-behavior: smooth; }

body {
  font-family: var(--font-body);
  font-size: 16px;
  line-height: 1.6;
  color: var(--color-text);
  background: var(--color-bg);
  -webkit-font-smoothing: antialiased;
  -moz-osx-font-smoothing: grayscale;
  overflow-x: hidden;
}

img { max-width: 100%; height: auto; display: block; }
a { color: inherit; text-decoration: none; transition: color var(--transition); }
button { font-family: inherit; cursor: pointer; border: none; background: none; }
ul { list-style: none; }

.container {
  max-width: 1240px;
  margin: 0 auto;
  padding: 0 32px;
}

/* =========================================
   HEADER
   ========================================= */
.site-header {
  position: fixed;
  top: 0; left: 0; right: 0;
  z-index: 100;
  background: rgba(255, 255, 255, 0.96);
  backdrop-filter: blur(12px);
  -webkit-backdrop-filter: blur(12px);
  border-bottom: 1px solid var(--color-border);
  transition: all var(--transition);
}

.header-inner {
  max-width: 1400px;
  margin: 0 auto;
  padding: 16px 32px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 32px;
}

.logo {
  display: flex;
  align-items: center;
  flex-shrink: 0;
}

.logo-img {
  height: 56px;
  width: auto;
  transition: opacity var(--transition);
}

.logo-light { display: block; }
.logo-dark { display: none; }

.main-nav {
  flex: 1;
  display: flex;
  justify-content: center;
}

.main-nav > ul {
  display: flex;
  gap: 36px;
}

.main-nav > ul > li {
  position: relative;
}

.main-nav a {
  font-size: 14px;
  font-weight: 500;
  color: var(--color-text);
  letter-spacing: 0.02em;
  position: relative;
  padding: 8px 0;
}

.main-nav a:hover { color: var(--color-primary); }

.main-nav a::after {
  content: '';
  position: absolute;
  bottom: 0; left: 0;
  width: 0;
  height: 2px;
  background: var(--color-accent);
  transition: width var(--transition);
}

.main-nav a:hover::after { width: 100%; }

.dropdown {
  position: absolute;
  top: 100%;
  left: -16px;
  background: white;
  padding: 12px 0;
  border-radius: var(--radius-md);
  box-shadow: var(--shadow-lg);
  min-width: 200px;
  opacity: 0;
  visibility: hidden;
  transform: translateY(8px);
  transition: all var(--transition);
}

.main-nav > ul > li:hover .dropdown {
  opacity: 1;
  visibility: visible;
  transform: translateY(0);
}

.dropdown li a {
  display: block;
  padding: 10px 20px;
  font-size: 14px;
}

.dropdown li a::after { display: none; }
.dropdown li a:hover { background: var(--color-bg-alt); }

.lang-switcher {
  display: flex;
  gap: 8px;
  align-items: center;
}

.lang-flag {
  display: flex;
  align-items: center;
  justify-content: center;
  width: 36px;
  height: 26px;
  border-radius: 3px;
  overflow: hidden;
  border: 2px solid transparent;
  transition: all var(--transition);
  opacity: 0.55;
}

.lang-flag svg {
  width: 100%;
  height: 100%;
  display: block;
}

.lang-flag:hover {
  opacity: 1;
  transform: translateY(-2px);
}

.lang-flag.active {
  opacity: 1;
  border-color: var(--color-accent);
  box-shadow: 0 2px 8px rgba(201, 169, 97, 0.3);
}

.menu-toggle {
  display: none;
  flex-direction: column;
  gap: 5px;
  padding: 8px;
}

.menu-toggle span {
  display: block;
  width: 22px;
  height: 2px;
  background: var(--color-primary);
  transition: all var(--transition);
}

/* =========================================
   HERO
   ========================================= */
.hero {
  position: relative;
  min-height: 100vh;
  display: flex;
  align-items: center;
  justify-content: center;
  background-size: cover;
  background-position: center;
  background-attachment: fixed;
  color: white;
  padding: 120px 32px 80px;
  margin-top: 88px;
}

.hero-overlay {
  position: absolute;
  inset: 0;
  background: linear-gradient(135deg, rgba(10,40,71,0.85) 0%, rgba(10,61,98,0.65) 50%, rgba(10,40,71,0.75) 100%);
}

.hero-content {
  position: relative;
  z-index: 2;
  max-width: 980px;
  text-align: center;
  animation: fadeInUp 1s ease-out;
}

.hero-eyebrow {
  display: inline-block;
  font-size: 13px;
  letter-spacing: 0.3em;
  font-weight: 500;
  color: var(--color-accent);
  margin-bottom: 24px;
  padding: 8px 16px;
  border: 1px solid rgba(201, 169, 97, 0.4);
  border-radius: 50px;
}

.hero h1 {
  font-family: var(--font-display);
  font-size: clamp(2.2rem, 5vw, 4rem);
  font-weight: 500;
  line-height: 1.15;
  margin-bottom: 24px;
  letter-spacing: -0.01em;
}

.hero-lead {
  font-size: clamp(1rem, 1.5vw, 1.2rem);
  line-height: 1.7;
  max-width: 720px;
  margin: 0 auto 40px;
  opacity: 0.92;
  font-weight: 300;
}

.hero-cta {
  display: flex;
  gap: 16px;
  justify-content: center;
  flex-wrap: wrap;
}

.hero-scroll {
  position: absolute;
  bottom: 40px;
  left: 50%;
  transform: translateX(-50%);
  z-index: 2;
  width: 24px;
  height: 40px;
  border: 2px solid rgba(255,255,255,0.5);
  border-radius: 12px;
}

.hero-scroll span {
  display: block;
  width: 4px;
  height: 8px;
  background: white;
  border-radius: 2px;
  margin: 6px auto;
  animation: scrollDown 2s infinite;
}

@keyframes scrollDown {
  0% { transform: translateY(0); opacity: 1; }
  100% { transform: translateY(16px); opacity: 0; }
}

@keyframes fadeInUp {
  from { opacity: 0; transform: translateY(30px); }
  to { opacity: 1; transform: translateY(0); }
}

/* =========================================
   BUTTONS
   ========================================= */
.btn {
  display: inline-flex;
  align-items: center;
  gap: 8px;
  padding: 14px 32px;
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  border-radius: 50px;
  transition: all var(--transition);
  cursor: pointer;
  border: 2px solid transparent;
}

.btn-primary {
  background: var(--color-accent);
  color: var(--color-primary-dark);
}

.btn-primary:hover {
  background: var(--color-accent-dark);
  transform: translateY(-2px);
  box-shadow: 0 12px 24px rgba(201, 169, 97, 0.35);
}

.btn-secondary {
  background: transparent;
  color: white;
  border-color: rgba(255,255,255,0.4);
}

.btn-secondary:hover {
  background: rgba(255,255,255,0.1);
  border-color: white;
  transform: translateY(-2px);
}

.btn-icon { font-size: 16px; }

/* =========================================
   QUICK FORM
   ========================================= */
.quick-form-section {
  padding: 0 32px;
  margin-top: -60px;
  position: relative;
  z-index: 5;
}

.quick-form-card {
  background: white;
  border-radius: var(--radius-lg);
  box-shadow: var(--shadow-xl);
  padding: 40px;
  display: grid;
  grid-template-columns: 1fr 1.5fr;
  gap: 40px;
  align-items: center;
  border-top: 4px solid var(--color-accent);
}

.quick-form-text h3 {
  font-family: var(--font-display);
  font-size: 1.6rem;
  font-weight: 600;
  color: var(--color-primary);
  margin-bottom: 8px;
  line-height: 1.3;
}

.quick-form-text p {
  font-size: 14px;
  color: var(--color-text-light);
}

.quick-form {
  display: grid;
  grid-template-columns: 1fr 1fr auto;
  gap: 12px;
}

.quick-form input {
  padding: 14px 16px;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-md);
  font-family: var(--font-body);
  font-size: 14px;
  transition: border-color var(--transition);
}

.quick-form input:focus {
  outline: none;
  border-color: var(--color-primary);
}

.quick-form input:nth-child(1) { grid-column: 1; }
.quick-form input:nth-child(2) { grid-column: 2; }
.quick-form input:nth-child(3) { grid-column: 1 / 3; grid-row: 2; }
.quick-form button { grid-column: 3; grid-row: 1 / 3; }

/* =========================================
   CONTENT SECTIONS
   ========================================= */
.content-section {
  padding: 120px 0;
  position: relative;
}

.alt-section { background: var(--color-bg-alt); }

.section-header {
  text-align: center;
  max-width: 800px;
  margin: 0 auto 80px;
}

.section-eyebrow {
  display: inline-block;
  font-size: 12px;
  letter-spacing: 0.3em;
  font-weight: 600;
  color: var(--color-accent-dark);
  text-transform: uppercase;
  margin-bottom: 16px;
}

.section-eyebrow.light { color: var(--color-accent); }

.content-section h2 {
  font-family: var(--font-display);
  font-size: clamp(2rem, 4vw, 3.2rem);
  font-weight: 500;
  color: var(--color-primary);
  line-height: 1.2;
  margin-bottom: 24px;
}

.alt-section h2 { color: var(--color-primary); }

.section-intro {
  font-size: 17px;
  line-height: 1.7;
  color: var(--color-text-soft);
  font-weight: 300;
}

/* =========================================
   SPLIT SECTIONS
   ========================================= */
.split {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 80px;
  align-items: center;
}

.split-reverse .split-image { order: 2; }
.split-reverse .split-text { order: 1; }

.split-image {
  position: relative;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-lg);
}

.split-image img {
  width: 100%;
  height: 520px;
  object-fit: cover;
  transition: transform 0.8s ease;
}

.split-image:hover img { transform: scale(1.05); }

.image-badge {
  position: absolute;
  top: 24px;
  left: 24px;
  background: var(--color-accent);
  color: var(--color-primary-dark);
  padding: 12px 20px;
  border-radius: 50px;
  font-weight: 600;
  font-size: 14px;
  letter-spacing: 0.05em;
}

.split-text h2 {
  font-family: var(--font-display);
  font-size: clamp(2rem, 3.5vw, 2.8rem);
  font-weight: 500;
  color: var(--color-primary);
  margin-bottom: 24px;
  line-height: 1.2;
}

.split-text p {
  font-size: 16px;
  line-height: 1.8;
  color: var(--color-text-soft);
  margin-bottom: 18px;
  font-weight: 300;
}

/* =========================================
   VALUES GRID
   ========================================= */
.values-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 32px;
}

.value-card {
  background: white;
  border-radius: var(--radius-lg);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
  transition: all var(--transition);
}

.value-card:hover {
  transform: translateY(-8px);
  box-shadow: var(--shadow-lg);
}

.value-image {
  height: 280px;
  overflow: hidden;
}

.value-image img {
  width: 100%;
  height: 100%;
  object-fit: cover;
  transition: transform 0.6s ease;
}

.value-card:hover .value-image img {
  transform: scale(1.08);
}

.value-card h3 {
  font-family: var(--font-display);
  font-size: 1.6rem;
  font-weight: 600;
  color: var(--color-primary);
  padding: 28px 28px 12px;
  line-height: 1.3;
}

.value-card p {
  padding: 0 28px 32px;
  font-size: 15px;
  line-height: 1.7;
  color: var(--color-text-soft);
}

/* =========================================
   PRESTATIONS
   ========================================= */
.prestations-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 32px;
}

.prestation-card {
  background: white;
  border: 1px solid var(--color-border);
  border-radius: var(--radius-lg);
  padding: 48px 36px;
  transition: all var(--transition);
  position: relative;
  overflow: hidden;
}

.prestation-card::before {
  content: '';
  position: absolute;
  top: 0; left: 0;
  width: 100%;
  height: 4px;
  background: var(--color-accent);
  transform: scaleX(0);
  transform-origin: left;
  transition: transform var(--transition);
}

.prestation-card:hover {
  box-shadow: var(--shadow-lg);
  transform: translateY(-4px);
  border-color: transparent;
}

.prestation-card:hover::before {
  transform: scaleX(1);
}

.prestation-number {
  font-family: var(--font-display);
  font-size: 3rem;
  font-weight: 500;
  color: var(--color-accent);
  line-height: 1;
  margin-bottom: 20px;
  opacity: 0.5;
}

.prestation-card h3 {
  font-family: var(--font-display);
  font-size: 1.7rem;
  font-weight: 600;
  color: var(--color-primary);
  margin-bottom: 8px;
  line-height: 1.3;
}

.prestation-sub {
  font-size: 13px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-text-light);
  margin-bottom: 24px;
  font-weight: 500;
}

.prestation-card ul {
  margin-bottom: 28px;
}

.prestation-card li {
  padding: 8px 0 8px 24px;
  font-size: 14px;
  color: var(--color-text-soft);
  position: relative;
  border-bottom: 1px solid var(--color-border);
  line-height: 1.5;
}

.prestation-card li:last-child { border-bottom: none; }

.prestation-card li::before {
  content: '';
  position: absolute;
  left: 0;
  top: 16px;
  width: 12px;
  height: 1px;
  background: var(--color-accent);
}

.prestation-cta {
  font-size: 13px;
  font-weight: 600;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--color-primary);
  padding: 12px 0;
  border-bottom: 2px solid var(--color-accent);
  transition: all var(--transition);
}

.prestation-cta:hover {
  color: var(--color-accent-dark);
  letter-spacing: 0.08em;
}

/* =========================================
   ACCREDITATIONS
   ========================================= */
.accreditations-grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  margin-bottom: 60px;
}

.accreditation-card {
  background: white;
  border-radius: var(--radius-md);
  padding: 32px 24px;
  text-align: center;
  border-top: 3px solid var(--color-accent);
  box-shadow: var(--shadow-sm);
  transition: all var(--transition);
}

.accreditation-card:hover {
  transform: translateY(-4px);
  box-shadow: var(--shadow-md);
}

.accreditation-tag {
  display: inline-block;
  font-size: 11px;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--color-accent-dark);
  font-weight: 600;
  margin-bottom: 12px;
}

.accreditation-card h3 {
  font-family: var(--font-display);
  font-size: 1.2rem;
  font-weight: 600;
  color: var(--color-primary);
  margin-bottom: 12px;
  line-height: 1.3;
}

.accreditation-card p {
  font-size: 13px;
  line-height: 1.6;
  color: var(--color-text-light);
}

.accreditations-footnote {
  text-align: center;
  max-width: 900px;
  margin: 0 auto;
  font-size: 14px;
  line-height: 1.7;
  color: var(--color-text-light);
  font-style: italic;
}

/* =========================================
   CONTACT
   ========================================= */
.contact-section {
  background: linear-gradient(135deg, var(--color-primary-dark) 0%, var(--color-primary) 100%);
  color: white;
}

.contact-section h2 { color: white; }

.contact-grid {
  display: grid;
  grid-template-columns: 1fr 1.2fr;
  gap: 80px;
  align-items: start;
}

.contact-info h3 {
  font-family: var(--font-display);
  font-size: 2rem;
  font-weight: 500;
  margin-bottom: 4px;
}

.contact-role {
  font-size: 14px;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
  margin-bottom: 32px;
  font-weight: 500;
}

.contact-list {
  display: flex;
  flex-direction: column;
  gap: 24px;
}

.contact-list li {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.contact-label {
  font-size: 11px;
  letter-spacing: 0.2em;
  text-transform: uppercase;
  color: var(--color-accent);
  font-weight: 600;
}

.contact-list a, .contact-list span {
  font-size: 16px;
  color: rgba(255,255,255,0.9);
  line-height: 1.5;
}

.contact-list a:hover { color: var(--color-accent); }

.contact-form {
  display: flex;
  flex-direction: column;
  gap: 16px;
}

.form-row {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 16px;
}

.contact-form input,
.contact-form select,
.contact-form textarea {
  padding: 14px 16px;
  background: rgba(255,255,255,0.08);
  border: 1px solid rgba(255,255,255,0.2);
  border-radius: var(--radius-md);
  color: white;
  font-family: var(--font-body);
  font-size: 14px;
  transition: all var(--transition);
}

.contact-form input::placeholder,
.contact-form textarea::placeholder {
  color: rgba(255,255,255,0.5);
}

.contact-form input:focus,
.contact-form select:focus,
.contact-form textarea:focus {
  outline: none;
  border-color: var(--color-accent);
  background: rgba(255,255,255,0.12);
}

.contact-form select option { color: var(--color-text); }
.contact-form textarea { resize: vertical; font-family: var(--font-body); }
.contact-form button { align-self: flex-start; margin-top: 8px; }

/* =========================================
   FOOTER
   ========================================= */
.site-footer {
  background: #061a2e;
  color: rgba(255,255,255,0.7);
  padding: 80px 0 0;
}

.footer-grid {
  display: grid;
  grid-template-columns: 1.5fr 1fr 1fr 1fr;
  gap: 48px;
  padding-bottom: 60px;
}

.footer-logo img {
  height: 64px;
  margin-bottom: 20px;
  filter: brightness(0) invert(1);
}

.footer-col h4 {
  font-family: var(--font-display);
  font-size: 1.2rem;
  color: white;
  margin-bottom: 20px;
  font-weight: 600;
}

.footer-col p { font-size: 14px; line-height: 1.7; }
.footer-col ul { display: flex; flex-direction: column; gap: 10px; }
.footer-col li { font-size: 14px; }
.footer-col a:hover { color: var(--color-accent); }

.footer-langs { display: flex; gap: 8px; }

.footer-bottom {
  border-top: 1px solid rgba(255,255,255,0.1);
  padding: 24px 32px;
  text-align: center;
  font-size: 13px;
  color: rgba(255,255,255,0.5);
}

/* =========================================
   CHATBOT
   ========================================= */
.chatbot-launcher {
  position: fixed;
  bottom: 28px;
  right: 28px;
  width: 64px;
  height: 64px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-light) 100%);
  color: white;
  box-shadow: 0 8px 24px rgba(10,61,98,0.4);
  z-index: 999;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition);
  position: fixed;
}

.chatbot-launcher:hover {
  transform: scale(1.08) translateY(-2px);
  box-shadow: 0 12px 32px rgba(10,61,98,0.5);
}

.chatbot-launcher .launcher-icon-close { display: none; }
.chatbot-launcher.open .launcher-icon-chat { display: none; }
.chatbot-launcher.open .launcher-icon-close { display: block; }

.launcher-pulse {
  position: absolute;
  inset: -4px;
  border-radius: 50%;
  background: var(--color-accent);
  opacity: 0.4;
  animation: pulse 2s infinite;
  z-index: -1;
}

@keyframes pulse {
  0% { transform: scale(1); opacity: 0.4; }
  100% { transform: scale(1.4); opacity: 0; }
}

.launcher-label {
  position: absolute;
  right: 76px;
  top: 50%;
  transform: translateY(-50%);
  background: var(--color-primary-dark);
  color: white;
  padding: 8px 16px;
  border-radius: 50px;
  font-size: 13px;
  font-weight: 500;
  white-space: nowrap;
  opacity: 0;
  pointer-events: none;
  transition: opacity var(--transition);
  box-shadow: var(--shadow-md);
}

.chatbot-launcher:hover .launcher-label { opacity: 1; }
.chatbot-launcher.open .launcher-label { display: none; }

.chatbot-window {
  position: fixed;
  bottom: 110px;
  right: 28px;
  width: 400px;
  max-width: calc(100vw - 32px);
  height: 600px;
  max-height: calc(100vh - 140px);
  background: white;
  border-radius: var(--radius-lg);
  box-shadow: 0 24px 64px rgba(0,0,0,0.25);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  z-index: 998;
  transform: scale(0.8) translateY(20px);
  opacity: 0;
  pointer-events: none;
  transition: all 0.3s cubic-bezier(0.34, 1.56, 0.64, 1);
  transform-origin: bottom right;
}

.chatbot-window.open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: auto;
}

.chatbot-header {
  background: linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-light) 100%);
  color: white;
  padding: 20px 24px;
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.chatbot-header-info {
  display: flex;
  align-items: center;
  gap: 12px;
}

.chatbot-avatar {
  width: 42px;
  height: 42px;
  border-radius: 50%;
  background: var(--color-accent);
  color: var(--color-primary-dark);
  display: flex;
  align-items: center;
  justify-content: center;
}

.chatbot-title {
  font-family: var(--font-display);
  font-size: 1.2rem;
  font-weight: 600;
  margin-bottom: 2px;
}

.chatbot-status {
  font-size: 12px;
  opacity: 0.85;
  display: flex;
  align-items: center;
  gap: 6px;
}

.status-dot {
  display: inline-block;
  width: 8px;
  height: 8px;
  background: #4ade80;
  border-radius: 50%;
  box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7);
  animation: statusPulse 2s infinite;
}

@keyframes statusPulse {
  0% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0.7); }
  70% { box-shadow: 0 0 0 6px rgba(74, 222, 128, 0); }
  100% { box-shadow: 0 0 0 0 rgba(74, 222, 128, 0); }
}

.chatbot-close {
  color: white;
  opacity: 0.8;
  padding: 6px;
  border-radius: 6px;
  transition: all var(--transition);
}

.chatbot-close:hover {
  opacity: 1;
  background: rgba(255,255,255,0.1);
}

.chatbot-messages {
  flex: 1;
  overflow-y: auto;
  padding: 20px;
  display: flex;
  flex-direction: column;
  gap: 16px;
  background: var(--color-bg-alt);
}

.chatbot-messages::-webkit-scrollbar { width: 6px; }
.chatbot-messages::-webkit-scrollbar-track { background: transparent; }
.chatbot-messages::-webkit-scrollbar-thumb {
  background: rgba(10,61,98,0.2);
  border-radius: 3px;
}

.chat-msg {
  display: flex;
  gap: 10px;
  animation: messageIn 0.4s ease-out;
  align-items: flex-end;
}

@keyframes messageIn {
  from { opacity: 0; transform: translateY(10px); }
  to { opacity: 1; transform: translateY(0); }
}

.chat-msg.user { flex-direction: row-reverse; }

.msg-avatar {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: var(--color-primary);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  font-weight: 700;
  flex-shrink: 0;
}

.chat-msg.user .msg-avatar {
  background: var(--color-accent);
  color: var(--color-primary-dark);
}

.msg-bubble {
  background: white;
  padding: 12px 16px;
  border-radius: 16px 16px 16px 4px;
  font-size: 14px;
  line-height: 1.5;
  color: var(--color-text);
  max-width: 80%;
  box-shadow: var(--shadow-sm);
}

.chat-msg.user .msg-bubble {
  background: var(--color-primary);
  color: white;
  border-radius: 16px 16px 4px 16px;
}

.msg-bubble strong {
  color: var(--color-primary);
  font-weight: 600;
}

.chat-msg.user .msg-bubble strong { color: var(--color-accent); }

.msg-bubble ul {
  margin: 8px 0 4px;
  padding-left: 18px;
  list-style: disc;
}

.msg-bubble li { margin-bottom: 4px; }

.typing-indicator {
  display: flex;
  gap: 4px;
  padding: 4px 0;
}

.typing-indicator span {
  width: 8px;
  height: 8px;
  background: var(--color-primary);
  border-radius: 50%;
  opacity: 0.4;
  animation: typingBounce 1.4s infinite;
}

.typing-indicator span:nth-child(2) { animation-delay: 0.2s; }
.typing-indicator span:nth-child(3) { animation-delay: 0.4s; }

@keyframes typingBounce {
  0%, 60%, 100% { transform: translateY(0); opacity: 0.4; }
  30% { transform: translateY(-6px); opacity: 1; }
}

.chatbot-suggestions {
  padding: 12px 16px;
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  background: white;
  border-top: 1px solid var(--color-border);
  max-height: 130px;
  overflow-y: auto;
}

.chatbot-suggestions::-webkit-scrollbar { width: 4px; }
.chatbot-suggestions::-webkit-scrollbar-thumb {
  background: rgba(10,61,98,0.15);
  border-radius: 2px;
}

.suggestion-chip {
  font-size: 12px;
  padding: 8px 14px;
  background: var(--color-bg-alt);
  color: var(--color-primary);
  border-radius: 50px;
  font-weight: 500;
  transition: all var(--transition);
  white-space: nowrap;
  border: 1px solid transparent;
}

.suggestion-chip:hover {
  background: var(--color-primary);
  color: white;
  transform: translateY(-1px);
}

.chatbot-input {
  display: flex;
  gap: 8px;
  padding: 16px;
  background: white;
  border-top: 1px solid var(--color-border);
}

.chatbot-input input {
  flex: 1;
  padding: 12px 16px;
  border: 1px solid var(--color-border);
  border-radius: 50px;
  font-family: var(--font-body);
  font-size: 14px;
  transition: border-color var(--transition);
}

.chatbot-input input:focus {
  outline: none;
  border-color: var(--color-primary);
}

.chatbot-input button {
  width: 44px;
  height: 44px;
  border-radius: 50%;
  background: var(--color-primary);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: all var(--transition);
  flex-shrink: 0;
}

.chatbot-input button:hover {
  background: var(--color-primary-dark);
  transform: scale(1.05);
}

.chatbot-footer {
  padding: 8px 16px;
  text-align: center;
  font-size: 11px;
  color: var(--color-text-light);
  background: white;
  border-top: 1px solid var(--color-border);
  letter-spacing: 0.05em;
}

/* =========================================
   RESPONSIVE
   ========================================= */
@media (max-width: 1024px) {
  .footer-grid { grid-template-columns: 1fr 1fr; }
  .accreditations-grid { grid-template-columns: repeat(2, 1fr); }
  .values-grid { grid-template-columns: 1fr; }
  .prestations-grid { grid-template-columns: 1fr; }
  .split { grid-template-columns: 1fr; gap: 40px; }
  .split-reverse .split-image { order: 1; }
  .split-reverse .split-text { order: 2; }
  .split-image img { height: 360px; }
  .quick-form-card { grid-template-columns: 1fr; }
  .quick-form { grid-template-columns: 1fr; }
  .quick-form input:nth-child(1),
  .quick-form input:nth-child(2),
  .quick-form input:nth-child(3) {
    grid-column: 1; grid-row: auto;
  }
  .quick-form button { grid-column: 1; grid-row: auto; }
  .contact-grid { grid-template-columns: 1fr; gap: 48px; }
}

@media (max-width: 768px) {
  .header-inner { padding: 12px 20px; }
  .container { padding: 0 20px; }
  .content-section { padding: 80px 0; }
  .section-header { margin-bottom: 48px; }
  .main-nav { display: none; }
  .menu-toggle { display: flex; }
  .hero { background-attachment: scroll; padding: 100px 20px 60px; }
  .hero-cta { flex-direction: column; }
  .hero-cta .btn { width: 100%; justify-content: center; }
  .quick-form-card { padding: 28px; }
  .form-row { grid-template-columns: 1fr; }
  .footer-grid { grid-template-columns: 1fr; gap: 32px; }
  .accreditations-grid { grid-template-columns: 1fr; }
  .chatbot-window {
    width: calc(100vw - 24px);
    right: 12px;
    bottom: 90px;
    height: calc(100vh - 120px);
  }
  .chatbot-launcher {
    bottom: 20px;
    right: 20px;
  }
  .lang-switcher { gap: 6px; }
  .lang-flag { width: 32px; height: 22px; }
}

@media (max-width: 480px) {
  .hero h1 { font-size: 2rem; }
  .quick-form-card { padding: 24px 20px; }
  .prestation-card { padding: 36px 24px; }
  .logo-img { height: 44px; }
}

/* =========================================
   AI QUOTE AGENT
   ========================================= */
.quote-agent-section {
  padding: 0 32px;
  margin-top: -80px;
  position: relative;
  z-index: 5;
}

.quote-agent-card {
  background: white;
  border-radius: var(--radius-xl);
  box-shadow: var(--shadow-xl);
  overflow: hidden;
  border-top: 4px solid var(--color-accent);
  max-width: 900px;
  margin: 0 auto;
}

.quote-agent-header {
  background: linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-light) 100%);
  color: white;
  padding: 36px 40px 32px;
  position: relative;
  overflow: hidden;
}

.quote-agent-header::before {
  content: '';
  position: absolute;
  top: -50%;
  right: -10%;
  width: 400px;
  height: 400px;
  background: radial-gradient(circle, rgba(201,169,97,0.15) 0%, transparent 70%);
  pointer-events: none;
}

.quote-agent-badge {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 8px 16px;
  background: rgba(255,255,255,0.12);
  border: 1px solid rgba(201,169,97,0.4);
  border-radius: 50px;
  font-size: 12px;
  font-weight: 600;
  letter-spacing: 0.1em;
  text-transform: uppercase;
  color: var(--color-accent);
  margin-bottom: 20px;
  backdrop-filter: blur(8px);
}

.ai-pulse {
  display: inline-block;
  width: 8px;
  height: 8px;
  background: var(--color-accent);
  border-radius: 50%;
  box-shadow: 0 0 0 0 rgba(201,169,97,0.7);
  animation: aiPulse 2s infinite;
}

@keyframes aiPulse {
  0% { box-shadow: 0 0 0 0 rgba(201,169,97,0.7); }
  70% { box-shadow: 0 0 0 8px rgba(201,169,97,0); }
  100% { box-shadow: 0 0 0 0 rgba(201,169,97,0); }
}

.quote-agent-header h3 {
  font-family: var(--font-display);
  font-size: clamp(1.6rem, 3vw, 2.2rem);
  font-weight: 600;
  line-height: 1.2;
  margin-bottom: 12px;
  position: relative;
}

.quote-agent-header p {
  font-size: 15px;
  line-height: 1.6;
  opacity: 0.9;
  font-weight: 300;
  max-width: 640px;
  position: relative;
}

.quote-agent-body {
  padding: 32px 40px 28px;
}

/* === Progress === */
.quote-agent-progress {
  margin-bottom: 28px;
  position: relative;
}

.progress-track {
  height: 4px;
  background: var(--color-border);
  border-radius: 2px;
  overflow: hidden;
  margin-bottom: 16px;
  position: relative;
}

.progress-fill {
  height: 100%;
  width: 0%;
  background: linear-gradient(90deg, var(--color-accent) 0%, var(--color-accent-dark) 100%);
  border-radius: 2px;
  transition: width 0.5s cubic-bezier(0.4, 0, 0.2, 1);
}

.progress-steps {
  display: flex;
  justify-content: space-between;
  align-items: center;
}

.progress-steps .step {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  background: white;
  border: 2px solid var(--color-border);
  color: var(--color-text-light);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 13px;
  font-weight: 600;
  transition: all 0.3s ease;
  font-family: var(--font-body);
}

.progress-steps .step.active {
  background: var(--color-primary);
  border-color: var(--color-primary);
  color: white;
  transform: scale(1.1);
  box-shadow: 0 4px 12px rgba(10,61,98,0.25);
}

.progress-steps .step.completed {
  background: var(--color-accent);
  border-color: var(--color-accent);
  color: white;
}

.progress-steps .step.completed::after {
  content: '✓';
  font-size: 14px;
}

.progress-steps .step.completed > * {
  display: none;
}

/* === Conversation === */
.quote-conversation {
  max-height: 380px;
  overflow-y: auto;
  padding: 8px 4px 16px;
  margin-bottom: 20px;
  display: flex;
  flex-direction: column;
  gap: 14px;
}

.quote-conversation::-webkit-scrollbar {
  width: 6px;
}

.quote-conversation::-webkit-scrollbar-thumb {
  background: rgba(10,61,98,0.15);
  border-radius: 3px;
}

.qa-msg {
  display: flex;
  gap: 12px;
  animation: qaMsgIn 0.4s cubic-bezier(0.34, 1.56, 0.64, 1);
  align-items: flex-start;
}

@keyframes qaMsgIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}

.qa-msg.user {
  flex-direction: row-reverse;
}

.qa-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: linear-gradient(135deg, var(--color-primary) 0%, var(--color-primary-light) 100%);
  color: white;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  box-shadow: 0 2px 8px rgba(10,61,98,0.2);
}

.qa-avatar-success {
  background: linear-gradient(135deg, #10b981 0%, #059669 100%);
}

.qa-bubble {
  background: var(--color-bg-alt);
  padding: 14px 18px;
  border-radius: 18px 18px 18px 4px;
  font-size: 15px;
  line-height: 1.55;
  color: var(--color-text);
  max-width: 85%;
  position: relative;
}

.qa-msg.user .qa-bubble {
  background: var(--color-primary);
  color: white;
  border-radius: 18px 18px 4px 18px;
}

.qa-bubble strong {
  color: var(--color-primary);
  font-weight: 600;
}

.qa-msg.user .qa-bubble strong { color: var(--color-accent); }

.qa-typing {
  display: flex;
  gap: 5px;
  padding: 4px 0;
}

.qa-typing span {
  width: 8px;
  height: 8px;
  background: var(--color-primary);
  border-radius: 50%;
  opacity: 0.4;
  animation: typingBounce 1.4s infinite;
}

.qa-typing span:nth-child(2) { animation-delay: 0.2s; }
.qa-typing span:nth-child(3) { animation-delay: 0.4s; }

/* === Input zone === */
.quote-input-zone {
  border-top: 1px solid var(--color-border);
  padding-top: 24px;
  min-height: 60px;
}

.qa-chips-grid {
  display: grid;
  grid-template-columns: repeat(auto-fill, minmax(220px, 1fr));
  gap: 10px;
  margin-bottom: 20px;
}

.qa-chip {
  display: flex;
  align-items: center;
  gap: 10px;
  padding: 14px 18px;
  background: white;
  border: 2px solid var(--color-border);
  border-radius: var(--radius-md);
  font-size: 14px;
  font-weight: 500;
  color: var(--color-text);
  font-family: var(--font-body);
  cursor: pointer;
  transition: all var(--transition);
  text-align: left;
}

.qa-chip:hover {
  border-color: var(--color-primary-light);
  background: rgba(10,61,98,0.02);
  transform: translateY(-1px);
}

.qa-chip.selected {
  border-color: var(--color-primary);
  background: rgba(10,61,98,0.06);
  color: var(--color-primary);
}

.qa-chip-check {
  width: 22px;
  height: 22px;
  border-radius: 50%;
  border: 2px solid var(--color-border);
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 11px;
  color: transparent;
  flex-shrink: 0;
  transition: all var(--transition);
  font-weight: 700;
}

.qa-chip.selected .qa-chip-check {
  background: var(--color-primary);
  border-color: var(--color-primary);
  color: white;
}

.qa-radio-list {
  display: flex;
  flex-direction: column;
  gap: 10px;
  margin-bottom: 20px;
}

.qa-radio {
  display: flex;
  align-items: center;
  gap: 12px;
  padding: 16px 20px;
  background: white;
  border: 2px solid var(--color-border);
  border-radius: var(--radius-md);
  font-size: 15px;
  font-weight: 500;
  color: var(--color-text);
  font-family: var(--font-body);
  cursor: pointer;
  transition: all var(--transition);
  text-align: left;
  width: 100%;
}

.qa-radio:hover {
  border-color: var(--color-primary-light);
  background: rgba(10,61,98,0.02);
}

.qa-radio.selected {
  border-color: var(--color-primary);
  background: rgba(10,61,98,0.06);
  color: var(--color-primary);
}

.qa-radio-dot {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  border: 2px solid var(--color-border);
  flex-shrink: 0;
  position: relative;
  transition: all var(--transition);
}

.qa-radio.selected .qa-radio-dot {
  border-color: var(--color-primary);
}

.qa-radio.selected .qa-radio-dot::after {
  content: '';
  position: absolute;
  top: 50%; left: 50%;
  transform: translate(-50%, -50%);
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--color-primary);
}

.qa-textarea {
  width: 100%;
  padding: 14px 16px;
  background: white;
  border: 2px solid var(--color-border);
  border-radius: var(--radius-md);
  font-family: var(--font-body);
  font-size: 15px;
  line-height: 1.5;
  color: var(--color-text);
  resize: vertical;
  min-height: 110px;
  margin-bottom: 20px;
  transition: border-color var(--transition);
}

.qa-textarea:focus {
  outline: none;
  border-color: var(--color-primary);
}

.qa-fields {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(240px, 1fr));
  gap: 16px;
  margin-bottom: 20px;
}

.qa-field {
  display: flex;
  flex-direction: column;
  gap: 6px;
}

.qa-label {
  font-size: 12px;
  font-weight: 600;
  color: var(--color-text-soft);
  letter-spacing: 0.05em;
  text-transform: uppercase;
}

.qa-required {
  color: #dc2626;
  font-weight: 700;
}

.qa-input {
  padding: 12px 16px;
  background: white;
  border: 2px solid var(--color-border);
  border-radius: var(--radius-md);
  font-family: var(--font-body);
  font-size: 15px;
  color: var(--color-text);
  transition: border-color var(--transition);
}

.qa-input:focus {
  outline: none;
  border-color: var(--color-primary);
}

.qa-input.error {
  border-color: #dc2626;
  background: rgba(220,38,38,0.04);
}

.qa-error {
  font-size: 13px;
  color: #dc2626;
  font-weight: 500;
  min-height: 18px;
  margin-top: 8px;
}

/* === Actions === */
.qa-actions {
  display: flex;
  gap: 12px;
  align-items: center;
  flex-wrap: wrap;
}

.qa-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  padding: 13px 28px;
  font-family: var(--font-body);
  font-size: 14px;
  font-weight: 600;
  letter-spacing: 0.03em;
  border-radius: 50px;
  cursor: pointer;
  transition: all var(--transition);
  border: 2px solid transparent;
}

.qa-btn-primary {
  background: var(--color-primary);
  color: white;
}

.qa-btn-primary:hover {
  background: var(--color-primary-dark);
  transform: translateY(-2px);
  box-shadow: 0 8px 20px rgba(10,61,98,0.25);
}

.qa-btn-submit {
  background: var(--color-accent);
  color: var(--color-primary-dark);
}

.qa-btn-submit:hover {
  background: var(--color-accent-dark);
  box-shadow: 0 8px 20px rgba(201,169,97,0.4);
}

.qa-btn-ghost {
  background: transparent;
  color: var(--color-text-soft);
  border-color: var(--color-border);
}

.qa-btn-ghost:hover {
  border-color: var(--color-primary);
  color: var(--color-primary);
}

.qa-btn-large {
  padding: 16px 36px;
  font-size: 15px;
}

/* === Summary === */
.qa-summary {
  background: linear-gradient(135deg, var(--color-bg-alt) 0%, #ede8da 100%);
  border-radius: var(--radius-md);
  padding: 24px 28px;
  margin-bottom: 20px;
  border-left: 3px solid var(--color-accent);
}

.qa-summary-title {
  font-family: var(--font-display);
  font-size: 1.2rem;
  font-weight: 600;
  color: var(--color-primary);
  margin-bottom: 16px;
  padding-bottom: 12px;
  border-bottom: 1px solid rgba(10,61,98,0.1);
}

.qa-summary-row {
  display: grid;
  grid-template-columns: 180px 1fr;
  gap: 16px;
  padding: 8px 0;
  border-bottom: 1px solid rgba(10,61,98,0.06);
  font-size: 14px;
  line-height: 1.5;
}

.qa-summary-row:last-child {
  border-bottom: none;
}

.qa-summary-label {
  color: var(--color-text-light);
  font-weight: 500;
  font-size: 12px;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  padding-top: 2px;
}

.qa-summary-value {
  color: var(--color-text);
  font-weight: 500;
  word-break: break-word;
}

/* === Sending === */
.qa-sending {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 14px;
  padding: 24px;
  font-size: 15px;
  color: var(--color-text-soft);
  font-weight: 500;
}

.qa-spinner {
  width: 22px;
  height: 22px;
  border: 3px solid var(--color-border);
  border-top-color: var(--color-primary);
  border-radius: 50%;
  animation: qaSpin 0.8s linear infinite;
}

@keyframes qaSpin {
  to { transform: rotate(360deg); }
}

/* === Success === */
.qa-success-msg .qa-bubble {
  background: linear-gradient(135deg, #ecfdf5 0%, #d1fae5 100%);
  border: 1px solid #a7f3d0;
}

.qa-success-title {
  font-family: var(--font-display);
  font-size: 1.3rem;
  font-weight: 600;
  color: #059669;
  margin-bottom: 10px;
}

.qa-success-msg p {
  margin-bottom: 8px;
  color: #065f46;
}

.qa-success-msg .qa-success-cta {
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid rgba(5,150,105,0.2);
  font-size: 14px;
}

/* === Footer === */
.quote-agent-footer {
  margin-top: 20px;
  padding: 14px 18px;
  background: var(--color-bg-alt);
  border-radius: var(--radius-md);
  display: flex;
  align-items: center;
  gap: 10px;
  font-size: 12px;
  color: var(--color-text-light);
}

.footer-icon {
  font-size: 16px;
}

/* === Responsive === */
@media (max-width: 768px) {
  .quote-agent-section { padding: 0 16px; }
  .quote-agent-header { padding: 28px 24px 24px; }
  .quote-agent-body { padding: 24px 20px 20px; }
  .qa-chips-grid { grid-template-columns: 1fr; }
  .qa-fields { grid-template-columns: 1fr; }
  .qa-summary-row { grid-template-columns: 1fr; gap: 4px; }
  .qa-summary-label { font-size: 11px; }
  .qa-actions { flex-direction: column-reverse; align-items: stretch; }
  .qa-actions .qa-btn { width: 100%; }
  .progress-steps .step { width: 26px; height: 26px; font-size: 11px; }
  .qa-bubble { font-size: 14px; padding: 12px 14px; max-width: 90%; }
}